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Xalq Bank loans: rates and terms

Rates as of 23.10.2026More details

Xalq Bank: 22 loans, types: auto loan, mortgage, microloan, education loan, installment plan, other.

Rates and conditions are taken from the banks’ websites and may change; some loans have limited-time promotions. This is reference information, not a bank offer: the final rate, amount and term depend on the bank’s decision and the borrower’s profile, so check the terms with the bank before applying. The rate in the table is for the main case: the base term (36 months; 120 for mortgages, 12 for microloans and installment plans), the minimum amount, no salary-client discounts; rates for other terms, amounts and client categories are on the bank’s page.

A loan may not actually be available to apply for, and the data on the bank’s website may be out of date. Check availability and terms in the bank’s app, at a bank office or through its call center.

Auto loans

Zero auto loan

Purposepurchase of a car from the bank's partner organizations
Available toindividuals with official income and self-employed, aged 18-60
Rate (main case) 0%/year0% per annum with a 30% down payment, term up to 60 months'on the basis of a general agreement concluded with partner organizations'
Lowest rate 0%/year0%
Highest rate 0%/year0%
Maximum amount 600 000 000 UZSup to 600 000 000 UZStypo on the page: 'up to 600 000 000 months'
Loan termup to 60 mo.
Down payment 30%30% of the cost
Collateralyes
Accepted as collateralcar
Insurance requiredyes
Borrower age18–60 years
Decision timeafter the full set of documents - up to 3 banking business days

Rates by term, amount and client category

Term Amount Down payment from Rate
60 mo. — 30% 0%/yeardown payment 30%; under a master agreement with partner organizations

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Online auto loan online

Purposepurchase of a car from dealers (car showrooms) via the Xazna app
Available tocitizens of Uzbekistan aged 18-60 with official income
Rate (main case) 23%/year23% per annum with a 35% down payment, term up to 60 monthsfor Uzautomotors vehicles the down payment is 25% at the same rate
Lowest rate 23%/year23% per annum
Highest rate 23%/year23% per annum
Maximum amount 600 000 000 UZSup to 600 000 000 UZS
Loan termup to 60 mo.
Down payment 25%from 25% (35% for other cars)25% - for Uzautomotors cars, 35% - in all other cases
Collateralyes
Accepted as collateralcar
Proof of incomeno
Insurance requiredyes
Repayment schemeannuity
Borrower age18–60 years
Decision timewithin 1 business day after documents

Rates by term, amount and client category

Term Amount Down payment from Rate ChannelRepayment
60 mo. — 25% 23%/yearfor Uzautomotors cars the down payment is 25% onlineannuity
60 mo. — 35% 23%/yeardown payment 35% onlineannuity

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Auto loan

Purposepurchase of a car from official dealers (car dealerships)
Available tocitizens of Uzbekistan aged 18-60 with official income, as well as self-employed
Rate (main case) 24%/year24% per annum with a 25% down payment, term of up to 5 yearsgeneral terms (block heading on the page); the subheading of the same block shows 25% with a 25% down payment and 24% with a 40% down payment - a discrepancy
Lowest rate 23%/yearfrom 23% for the payroll project
Highest rate 24%/yearup to 24% according to the terms headings
Maximum amount 600 000 000 UZSup to 600 000 000 UZS
Loan termup to 60 mo.
Down payment 25%from 25% of the cost
Grace period6 mo.
Collateralyes
Accepted as collateralcar
Insurance requiredyes
Borrower age18–60 years
Decision timedocuments are reviewed within 3 business days

Rates by term, amount and client category

Term Amount Down payment fromClients Rate
60 mo. — 25%all clients 24%/yeargeneral terms, down payment 25%; term up to 5 years
60 mo. — 25%salary clients 23%/yearpayroll project, down payment 25%
60 mo. — 50%special category 24%/yearself-employed, down payment 50%

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Mortgages

Prosperous Life

Purposepurchase of housing on the primary market
Available tocitizens of Uzbekistan aged 18-60 with official income (with a 20% down payment - also without official income, migrants, self-employed)
Rate (main case) 17%/year17% per annum with a 15% down payment, term up to 240 months
Lowest rate 17%/year17% per annum
Highest rate 17%/year17% per annum
Maximum amount 480 000 000 UZSup to 480 000 000 UZS in Tashkent; up to 380 000 000 UZS in Karakalpakstan and the regions
Loan termup to 240 mo.
Down payment 15%from 15% of the value (20% for persons without official income)
Collateralyes
Accepted as collateralreal estate
Borrower age18–60 years
Decision timeup to 3 banking business days after documents; scoring

Rates by term, amount and client category

Term Amount Down payment fromClients Rate
240 mo. — 15%all clients 17%/yearpersons with a permanent income, down payment 15%
240 mo. — 20%special category 17%/yearpersons without official and/or permanent income, down payment 20%

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Imkon

Purposefinancing of housing construction on the basis of shared participation (properties under the bank's master agreement with the developer)
Available tocitizens of Uzbekistan aged 18-60 with an official income (self-employed allowed with a co-borrower)
Rate (main case) 20%/year20% per annum with a 15% down payment, term up to 240 monthsafter the housing is commissioned and pledged as collateral, the rate changes to the 'Farovon' mortgage rate
Lowest rate 20%/year20% per annum
Highest rate 20%/year20% per annum
Maximum amount 480 000 000 UZSup to 480 000 000 UZS in Tashkent; up to 380 000 000 UZS in Karakalpakstan and the regions
Loan termup to 240 mo.
Down payment 15%15% of the cost
Grace period6 mo.
Collateralyes
Accepted as collateralreal estate, other
Insurance requiredyes
Repayment schemeannuity
Borrower age18–60 years
Decision timeup to 3 banking business days after submission of documents

Rates by term, amount and client category

Term Amount Down payment from Rate Repayment
240 mo. — 15% 20%/yearuntil the housing is commissioned and pledged as collateral; then the rate changes to the 'Farovon' mortgage rate annuity

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Yashil ipoteka 1

Purposehome renovation and energy-efficient upgrades (private houses, apartments); at least 50% of funds - for energy-efficient goods
Available tocitizens of Uzbekistan aged 18-60 with an official income; the monthly income of the borrower and co-borrowers is no more than 17 mln UZS
Rate (main case) 20%/year20% per annum for a term of up to 120 months
Lowest rate 20%/year20% per annum
Highest rate 20%/year20% per annum
Maximum amount 170 000 000 UZSup to 170 000 000 UZS
Loan termup to 120 mo.
Down payment no down paymentno down payment required
Insurance home insurance at 100% of replacement costdown payment amount is not specified on the page
Collateralyes
Accepted as collateralreal estate
Proof of incomeyes
Insurance requiredyes
Repayment schemeannuity
Borrower age18–60 years
Decision timeup to 3 banking business days after submission of documents

Rates by term, amount and client category

Term Amount Rate Repayment
120 mo. — 20%/yearterm up to 120 mo. annuity

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Oilaviy

Purposepurchase of an apartment on the primary and secondary market (commissioned, with cadastral documents, for the borrower’s residence)
Available tocitizens of Uzbekistan aged 18-60 with a regular official income
Rate (main case) 21.5%/year21,5% per annum with a 25% down payment, term up to 240 months
Lowest rate 21.5%/year21,5% per annum
Highest rate 21.5%/year21,5% per annum
Maximum amount 1 000 000 000 UZSup to 1 000 000 000 UZS in Tashkent; up to 550 000 000 UZS in Karakalpakstan and the regions
Loan termup to 240 mo.
Down payment 25%25% of the cost
Insurance home insurance at 100% of replacement costdown payment amount is not specified on the page
Collateralyes
Accepted as collateralreal estate
Proof of incomeyes
Insurance requiredyes
Borrower age18–60 years
Decision timeup to one business day after documents; the final decision rests with the underwriters

Rates by term, amount and client category

Term Amount Down payment from Rate
240 mo. — 25% 21.5%/yearterm up to 20 years, down payment 25%

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Makon modular mortgage

Purposepurchase of an apartment in a new building (an apartment building on the primary market, commissioned no more than 3 years ago)
Available tocitizens of Uzbekistan aged 18-60 with sources of income
Rate (main case) 21.5%/year21,5% per annum with a 25% down payment, term up to 240 months
Lowest rate 21.5%/year21,5% per annum
Highest rate 21.5%/year21,5% per annum
Maximum amount 800 000 000 UZSup to 800 000 000 UZS in Tashkent; up to 500 000 000 UZS in Karakalpakstan and the regions
Loan termup to 240 mo.
Down payment 25%at least 25% of the cost
Insurance home insurance at 100% of replacement costdown payment amount is not specified on the page
Collateralyes
Accepted as collateralreal estate
Proof of incomeyes
Insurance requiredyes
Borrower age18–60 years
Decision timeup to 3 banking business days after documents; scoring

Rates by term, amount and client category

Term Amount Down payment from Rate
240 mo. — 25% 21.5%/yeardown payment of at least 25%

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Mortgage loan refinancing

Purposere-registration of mortgage loans for housing purchased on the primary and secondary markets to creditworthy clients under an assignment of claims agreement
Available tocitizens of Uzbekistan aged 18-60; delinquencies on the refinanced loan of no more than 90 days
Rate (main case) 21.5%/year21,5% per annum for a term of up to 180 months
Lowest rate 21.5%/year21,5% per annum
Highest rate 21.5%/year21,5% per annum
Maximum amount in the amount of the mortgage balance, but not more than 1 bn UZS in Tashkent and 550 mln UZS in Karakalpakstan and the regions
Loan termup to 180 mo.
Collateralyes
Accepted as collateralreal estate
Borrower age18–60 years
Decision timeup to 3 banking business days after submission of documents

Rates by term, amount and client category

Term Amount Rate
180 mo. — 21.5%/yearterm up to 180 mo.

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Farovon Plus

Purposepurchase of an apartment in an apartment building on the primary market - for the part of the cost exceeding the maximum amount of the state mortgage
Available tocitizens of Uzbekistan aged 18-60 buying housing on the primary market
Rate (main case) 23%/year23% per annum for a term of up to 240 months
Lowest rate 23%/year23% per annum
Highest rate 23%/year23% per annum
Maximum amount 600 000 000 UZSup to 600 000 000 UZS
Loan termup to 240 mo.
Grace period6 mo.
Collateralyes
Accepted as collateralreal estate
Borrower age18–60 years
Decision timeup to 3 banking business days after documents; scoring

Rates by term, amount and client category

Term Amount Rate
240 mo. — 23%/yearterm up to 240 months; the down payment is not specified on the page

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Yashil ipoteka 2

Purposehome renovation and energy-efficient upgrades (private houses, apartments); at least 50% of funds - for energy-efficient goods
Available tocitizens of Uzbekistan aged 18-60 with official income
Rate (main case) 23%/year23% per annum for a term of up to 60 months
Lowest rate 23%/year23% per annum
Highest rate 23%/year23% per annum
Maximum amount 170 000 000 UZSup to 170 000 000 UZS
Loan termup to 60 mo.
Down payment no down paymentno down payment required
Insurance home insurance at 100% of replacement costdown payment amount is not specified on the page
Collateralyes
Accepted as collateralreal estate
Proof of incomeyes
Insurance requiredyes
Borrower age18–60 years
Decision timeup to 3 banking business days after submission of documents

Rates by term, amount and client category

Term Amount Rate
60 mo. — 23%/yearterm up to 60 mo.

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Ta'mir

Purposehousing renovation (up to 30% of the amount — for furniture and equipment)
Available tocitizens of Uzbekistan aged 18-60 with an official income, as well as self-employed persons (with a co-borrower with a permanent income)
Rate (main case) 24%/year24% per annum for a term of up to 120 months
Lowest rate 24%/year24% per annum
Highest rate 24%/year24% per annum
Maximum amount 300 000 000 UZSup to 300 000 000 UZS in Tashkent; up to 200 000 000 UZS in Karakalpakstan and the regions
Loan termup to 120 mo.
Down payment no down paymentno down payment required
Insurance home insurance at 100% of replacement costdown payment amount is not specified on the page
Collateralyes
Accepted as collateralreal estate
Insurance requiredyes
Borrower age18–60 years
Decision timeup to 3 banking business days after submission of documents

Rates by term, amount and client category

Term Amount Rate
120 mo. — 24%/yearterm up to 120 mo.

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Qulay

Purposepurchase of housing on the primary and secondary market
Available tocitizens of Uzbekistan aged 18-60; rate 23% - for the payroll project
Rate (main case) 24%/year24% per annum with a 25% down payment, term up to 180 months
Lowest rate 23%/yearfrom 23% for the payroll project
Highest rate 24%/yearup to 24%
Maximum amount 1 200 000 000 UZSup to 1 200 000 000 UZS
Loan termup to 180 mo.
Down payment 25%from 25% (40% for the self-employed without official income)
Grace period6 mo.
Collateralyes
Accepted as collateralreal estate
Borrower age18–60 years
Decision timeprocessed within one business day after the documents are submitted

Rates by term, amount and client category

Term Amount Down payment fromClients Rate
180 mo. — 25%all clients 24%/yearindividuals with a regular income, down payment 25%
180 mo. — 25%salary clients 23%/yearpayroll project, down payment 25%
180 mo. — 40%special category 24%/yearpersons without an official/permanent income (self-employed), down payment 40%

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Microloans

Pension microloan onlineno collateral

Purposemicroloan for pensioners without specifying a purpose
Available tocitizens of Uzbekistan aged 55-70 on the date of application who receive an old-age pension on a People's Bank card
Rate (main case) 21%/year21% per annum for a term of up to 24 months
Lowest rate 21%/year21% per annum
Highest rate 21%/year21% per annum
Maximum amount 30 000 000 UZSup to 30 000 000 UZS
Loan termup to 24 mo.
Grace period3 mo.
Collateralno
Guarantorno
Proof of incomeno
Repayment schemeannuity
Borrower age55–70 years
Decision timeby scoring; the application is reviewed within up to 3 banking business days after the documents

Rates by term, amount and client category

Term Amount Clients Rate ChannelRepayment
24 mo. — pensioners 21%/yearterm up to 24 mo. onlineannuity

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Online microloan onlineno collateral

Purposemicroloan with no stated purpose (applied for online)
Available toindividuals with a permanent source of income; lower rates - for those who receive their salary on a Xalq Banki card
Rate (main case) 25%/year25% per annum for a term of up to 12 monthsregular clients with a permanent income, term up to 1 year; payroll clients 24%
Lowest rate 24%/yearfrom 24% for payroll clients, for a term of up to 1 year
Highest rate 29%/yearup to 29% for a term of up to 4 years (for clients with a regular income)
Maximum amount 100 000 000 UZSup to 100 000 000 UZS
Loan termup to 48 mo.
Grace period6 mo.
Collateralno
Guarantorno
Repayment schemeannuity
Borrower age18–60 years
Decision timeonline application is processed within 5 minutes

Rates by term, amount and client category

Term Amount Clients Rate ChannelRepayment
12 mo. — all clients 25%/yearindividuals with a regular income, term up to 1 year onlineannuity
12 mo. — salary clients 24%/yearXalq Bank payroll project, term up to 1 year onlineannuity
13–24 mo. — all clients 26%/yearindividuals with a regular income, term up to 2 years onlineannuity
13–24 mo. — salary clients 25%/yearpayroll project, term up to 2 years onlineannuity
25–36 mo. — all clients 27%/yearindividuals with a regular income, term up to 3 years onlineannuity
25–36 mo. — salary clients 26%/yearpayroll project, term up to 3 years onlineannuity
37–48 mo. — all clients 29%/yearindividuals with a regular income, term up to 4 years onlineannuity
37–48 mo. — salary clients 27%/yearpayroll project, term up to 4 years onlineannuity

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Offline microloan no collateral

Purposemicroloan with no stated purpose (applied for at the office)
Available tocitizens of the Republic of Uzbekistan aged 18-60 with official income
Rate (main case) 25%/year25% per annum for a term of up to 36 months
Lowest rate 25%/year25% per annum
Highest rate 25%/year25% per annum
Maximum amount 100 000 000 UZSup to 100 000 000 UZS
Loan termup to 36 mo.
Collateralno
Guarantoryes
Proof of incomeyes
Borrower age18–60 years
Decision timeup to 3 banking business days after the full set of documents

Rates by term, amount and client category

Term Amount Rate Channel
36 mo. — 25%/yearterm up to 36 mo. in branch

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Education loans

Ta’lim TOP 300

Purposepayment for tuition (bachelor's, master's) on a contract basis at foreign universities from the TOP-300 of the QS or THE rankings
Available tocitizens of Uzbekistan up to 30 years of age inclusive (except teachers) admitted to foreign universities from the QS/THE TOP-300; teaching staff over 30 years of age
Rate (main case) 14%/yearequal to the Central Bank base rate (14%)page formula: “at the amount of the current CB base rate”; 14% is the value from the page calculator (calc_percent=14)
Lowest rate 14%/yearCentral Bank key rate
Highest rate 14%/yearCentral Bank key rate
Maximum amount equivalent of up to 20 000 US dollars in the national currency
Down payment no down paymentdown payment 0%
Accepted as collateralreal estate
Guarantoryes
Proof of incomeyes
Borrower age18–60 years
Decision timeafter the full set of documents - up to 3 banking business days

Rates by term, amount and client category

Term Amount Rate
— — 14%/yearequal to the current key rate of the Central Bank (14%); the principal is repaid over 7 years, starting from the 7th month after the official end of the study period

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Education loan

Purposepayment of the tuition contract at a university or vocational educational institution in Uzbekistan
Available touniversity students (full-time) and students of vocational educational institutions whose data is available in the kontrakt.edu.uz / HEMIS / prof.edu.uz systems
Rate (main case) 14%/yearat the CBU base rate (14%)“Loans are provided to students on an interest-free basis, and interest payments (14%) are covered by the Education Lending Fund under the Ministry of Finance”; when the Central Bank rate falls, the rate falls proportionally; when it rises, it remains unchanged
Lowest rate 14%/yearCentral Bank key rate
Highest rate 14%/yearCentral Bank key rate
Maximum amount in the amount of the contract; for students of year 2+ with a grade below 3 - up to 80% of the contract amount
Accepted as collateralreal estate
Guarantoryes
Proof of incomeyes
Repayment schemedifferentiated
Decision timeautomatically via scoring in the Xazna app

Rates by term, amount and client category

Term Amount Rate Repayment
— — 14%/yearat the Central Bank base rate (14%); per the page, students' interest payments are covered by the Education Lending Fund; term: principal debt after 7 years, starting from the 7th month after graduation differentiated

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Education loan for students

Purposepayment of tuition contract (part-time, evening, distance learning forms and differentiated contract)
Available tocitizens of Uzbekistan admitted to or studying at universities and vocational organizations of the republic on a contract basis in part-time, evening or distance format or under a differentiated contract
Rate (main case) 24%/year24% per annum for a term of up to 60 months
Lowest rate 24%/year24% per annum
Highest rate 24%/year24% per annum
Maximum amount in the amount of the contract sum; the loan balance during studies not more than 400 BCV
Loan termup to 60 mo.
Accepted as collateralreal estate
Guarantoryes
Proof of incomeyes
Decision timebased on scoring; the application is reviewed within up to 3 banking business days

Rates by term, amount and client category

Term Amount Rate
60 mo. — 24%/yearterm up to 60 mo.

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Installment plans

Nasiya no collateral

Purposepurchase of goods and services
Available tocitizens of Uzbekistan aged 18-60 on the date of application
Rate (main case) 0%/year0% per annum (interest-free) for a term of up to 36 months
Lowest rate 0%/year0%
Highest rate 0%/year0%
Maximum amount 40 000 000 UZSup to 40 000 000 UZS
Loan termup to 36 mo.
Collateralno
Guarantorno
Proof of incomeno
Insurance requiredyes
Repayment schemedifferentiated
Borrower age18–60 years
Decision timeautomatically (scoring)

Rates by term, amount and client category

Term Amount Rate Repayment
36 mo. — 0%/yearinterest-free installments for up to 36 months differentiated

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

OPEN installment plan onlineno collateral

Purposepurchase of goods and services from partner organizations through the Open app
Available tocitizens of Uzbekistan aged 18-60 with a regular income (application via the Open app)
Rate (main case) 0%/year0% per annum for a term of up to 12 months
Lowest rate 0%/year0%
Highest rate 0%/year0%
Maximum amount 30 000 000 UZSup to 30 000 000 UZS
Loan termup to 12 mo.
Collateralno
Guarantorno
Proof of incomeno
Insurance requiredyes
Repayment schemedifferentiated
Borrower age18–60 years
Decision timeautomatically (scoring)

Rates by term, amount and client category

Term Amount Rate Repayment
12 mo. — 0%/yearinterest-free installments for up to 12 months differentiated

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗

Other loans

Green

Purposepurchase of solar panels
Available tocitizens of Uzbekistan aged 18-60 with a permanent income in the form of salary
Rate (main case) 20%/yearCB base rate + 6 p.p. (20% at a CB rate of 14%)formula from the page: 'Central Bank base rate + 6 percent'; 20% - value from the calculator on the page (calc_percent=20)
Lowest rate 20%/year20% with the CB base rate of 14%
Highest rate 20%/year20% with the CB base rate of 14%
Maximum amount 100 000 000 UZSup to 100 000 000 UZS'Important terms' states up to 50 mln UZS for individuals, for certain mahallas and programs - more
Loan termup to 60 mo.
Down payment no down paymentno down payment
Grace period6 mo.
Accepted as collateralother
Proof of incomeyes
Borrower age18–60 years
Decision timedocuments are reviewed for up to 3 business days

Rates by term, amount and client category

Term Amount Rate
60 mo. — 20%/yearCentral Bank base rate + 6 p.p.; term up to 5 years; at a Central Bank base rate of 14%

Data on the bank’s website may be out of date: check availability in the bank’s app, at a bank office or via its call center. Source ↗ · Saved copy as of 23.10.2026 ↗